”Fair Anwerben” – fair recruitment

Responsibility begins with recruitment

Recruiting skilled workers internationally requires more than just efficient processes. It demands transparency, respect, and the consistent protection of the rights of all those involved. That is why Indocare adheres to clear ethical principles and recognised international standards when recruiting and placing international skilled workers. Our aim is to recruit staff in a way that is sustainable, fair and transparent for everyone involved.

Would you like to find out more about our services, our recruitment process, and our standards in international recruitment? Our information brochure provides a concise summary of all the key details.

German brochure

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English brochure

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The RAL quality mark ‘Fair Anwerben’

Indocare is a member of the “Fair Anwerben” quality association and adheres to the requirements of the RAL quality mark ‘Fair Recruitment in German Care’. This quality mark stands for transparent processes, fair contractual terms, and the responsible treatment of international care workers.

For care homes, this means added reassurance: recruitment is carried out in accordance with clearly defined quality and ethical standards, which are regularly reviewed. At the same time, the interests of care workers are protected and long-term prospects are promoted.

Our statement of principles

We aim to offer sustainable prospects to both international professionals and German organisations. Fairness, transparency, and respect form the basis of our actions.

In line with the United Nations Guiding Principles on Business and Human Rights, we are committed to complying with internationally recognised human rights and labour standards. This responsibility covers every stage of the recruitment and placement process, as well as our collaboration with our partners. This includes, in particular:

Transparent and traceable recruitment processes
Clear and timely provision of all relevant information
No recruitment fees for skilled workers under the ‘employer pays’ principle
Fair contract terms without any unreasonable retention or repayment obligations
Long-term and sustainable integration of the skilled workers placed
Continuous review and further development of our processes

International standards as a commitment

WHO Global Code of Practice on the International Recruitment of Health Personnel

The ‘Employer Pays’ principle of the Institute for Human Rights and Business

United Nations international human rights standards

ILO core labour standards and guidelines for fair recruitment

IRIS standards for ethical international recruitment

Transparency in the placement process

Fair recruitment also means ensuring that processes are transparent at all times. That is why we attach great importance to transparent communication with skilled workers and organisations. From the selection of suitable candidates, through language training and recognition procedures, to integration in Germany, we provide structured and transparent support at every stage. All relevant information is provided at an early stage so that all parties involved can make informed decisions.

Further information

Our values

Fairness is demonstrated not only through guidelines and certifications but, above all, in our day-to-day interactions. Respect, equal treatment, reliability, and a focus on service characterise our collaboration with professionals, organisations, and partners.

Complaints procedure and feedback

Transparency also means taking criticism seriously. That is why we provide all stakeholders with a straightforward way to submit feedback, complaints or suggestions for improvement. Every matter is treated confidentially and dealt with in accordance with a clearly defined procedure. In this way, we ensure that any potential problems can be identified at an early stage and resolved in a sustainable manner.

Ethical recruitment as the foundation for long-term partnerships

Sustainable recruitment is achieved where commercial interests, social responsibility, and transparent processes come together. Guided by this principle, we support organisations and international professionals on their shared journey and lay the foundations for long-term and successful collaboration.